Negative feedback on social media is something every business encounters sooner or later. Whether it’s a dissatisfied customer, a misunderstanding, or an error on the company’s part, how you handle
Consistency is one of the most important factors for building a successful social media presence. It’s not just about posting frequently—it’s about maintaining a steady flow of high-quality, engaging content
Human-centered design (HCD) is a design approach that prioritizes the needs and experiences of users throughout the entire design process. By focusing on empathy, ideation, prototyping, testing, and iteration, HCD
In the world of digital marketing, one of the biggest challenges businesses face is converting website visitors into customers. Statistics show that 98% of first-time website visitors leave without taking
A well-designed marketing funnel guides potential customers from the first point of contact with your brand to the final stage where they become loyal customers. By understanding the key stages
In today’s fast-paced digital landscape, businesses need to be powered by the right technologies to stay ahead of the competition. Whether you’re launching a startup or scaling an existing enterprise,
Search Engine Optimization (SEO) is crucial for businesses looking to increase their online visibility and attract organic traffic. While many premium tools offer comprehensive features, there are plenty of free
AVAILABILITY Always be there for your customer over the phone or physically. Reliability provides customers with surety. It can give you a massive competitive edge. PROPER DEMEANOUR In-person, online, and
The art of asking questions is so important in understanding your customer. With smart questions, you can build rapport, become likeable and be seen as Figure of Authority Questions help
STEP 1: INTRO DYNAMICS Your potential customer upon first meeting you, will consciously or subconsciously be asking Who are you? Where are you from? What do you want? What are
Persuasion triangle Aristotle Is a Greek Philosopher Born in 385 BC. In speech writing, he said the three ways to move an audience is Logos, Pathos and Ethos. Convincing an
Sales is the effective transfer of information. Let that sink in for a bit. The person that most effectively transfers the information over to the client will be the best
I’ve been asked, “what superpower would you want?” My answer has always been the same, Vampire compulsion. The ability to get anyone to do or think what you want them
THINK BIG VS JUST TRYING TO GET THROUGH THE DAY Just trying to make it through the day is like just making it till month end and then eventually till